What to do if secondary device does not held order?(Cannot connect to Cashier)

Hardware · Troubleshooting Guide

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1. Go to primary POS frontend, click the setting icon at left top corner

2. Click settings

3. Click Feature Settings and remember the Local IP. (can snap a picture with your phone or write the IP down)

4. After that, go to your secondary POS frontend, repeat the 1 and 2 step.

5. Input the primary POS IP address into the 'Main Device IP' column

You may now try again to hold another order, should be working now!

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