How to refund recharge using negative balance ?

FAQ · FAQ: Front Office

First ,login backend - Team - Cahsier information

have to enable "Negative reverse recharge" for cashier rights

Screenshot

Click on select member and search for the member

Open up the member details and click on recharge

Click on recharge amount and input a negative value

Then click on confirm

This will remove the amount from their recharge balance

Screenshot

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